SMS Terms & Conditions

By opting into SMS communications from Cool Solutions, you agree to the following terms:

1. SMS Consent Communication: Phone numbers collected during the SMS consent process will not be shared with third parties for marketing purposes.
2. Types of SMS Communications: If you consent to receive text messages from Cool Solutions, you may receive messages related to: appointments, follow-ups, sales inquiries, and order status. Example: "Hello, this is a reminder of your upcoming service appointment with Cool Solutions on 05/15/2025 at 10:00 AM. You can reply STOP to opt out of SMS messaging from Cool Solutions at any time."
3. Message Frequency: Message frequency may vary. You may receive up to 3 SMS messages per week regarding your service appointments or account status.
4. Potential Fees for SMS Messaging: Standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary for domestic or international messages.
5. Opt-In Method: You may opt-in to receive SMS messages from Cool Solutions by:Verbal consent script: “Do you agree to receive conversational text messages from Cool Solutions? Message frequency varies. Message and data rates may apply. For assistance, text HELP or visit our website at www.coolsolutions.com. To opt out at any time, text STOP. Visit www.coolsolutions.com/privacy.”
6. Opt-Out Method: You can opt out of receiving SMS messages at any time by replying "STOP" to any SMS message. Alternatively, contact us at info@coolsolutions.com.
7. Help: For assistance, reply with the keyword "HELP" or visit www.coolsolutions.com.
8. Additional Options: If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
9. Standard Messaging Disclosures:

Privacy Policy

Introduction

This Privacy Policy outlines how Cool Solutions collects, uses, and protects your personal information when you interact with our website and services.

Data Collection

We collect the following types of data:

• Personal information (e.g., name, phone number, email address)
• Usage data (e.g., website interactions, browsing behavior)

Data Use

Collected data is used to:

• Provide and improve our customer services
• Communicate with you regarding service appointments and billing
• Analyze website performance

Data Sharing

We may share your data with service providers to facilitate our operations (e.g., SMS communication platforms). SMS opt-in data and phone numbers collected for communication purposes will not be shared with third parties or affiliates for marketing purposes.

User Rights

You have the right to:

• Access your personal data
• Request corrections or deletions
• Opt out of data collection or SMS communications

Data Protection

We implement industry-standard security measures, including encryption and secure servers, to protect your data.

Cookies and Tracking

Our website uses cookies to enhance user experience and track website performance. You can manage cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party sites. These sites have their own privacy practices, and we are not responsible for their policies.

Contact Information

For questions or concerns about this Privacy Policy, contact us at info@coolsolutions.com.